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Features

More than a chatbot. A business assistant.

WazaBolt answers the routine questions, turns conversations into orders and keeps every customer organised — in their language, with your team always in control.

Features

A business assistant, not just a chatbot

WazaBolt handles the routine work so you and your team can focus on the customers who need a person.

  • Answer Customers

    AI handles repetitive customer questions, any time of day.

  • Share Products

    Customers discover your products and verified prices in the chat.

  • Capture Orders

    Turn conversations into structured orders your team can fulfil.

  • Manage Customers

    Keep every customer's details, history and preferred language organised.

  • Human Takeover

    A staff member can take over any conversation at any time.

  • Business Knowledge

    Teach WazaBolt your FAQs, services and policies.

  • Analytics

    Understand conversations, customers and orders.

Planned Mobile Money payments Voice notes More African language packs
Multilingual from day one

Your customers write the way they speak. WazaBolt understands.

Customers switch between English, French and Pidgin — sometimes in one message. WazaBolt detects the language of every message, remembers each customer's preference and replies in your chosen style.

  • Automatic detection

    Every message is checked for English, French and Cameroonian Pidgin — no menus for customers.

  • Mixed messages understood

    “Bonjour, how much for dis robe?” is understood as one question, not three.

  • Customer preferences

    Ask once — “reply in English please” — and WazaBolt remembers it for that customer.

  • Your response style

    Choose the tone, formality (vous or tu), emoji and reply length for your business.

Same question, three languages

  • EN

    How much is delivery to Bonamoussadi?

  • FR

    C'est combien la livraison à Bonamoussadi ?

  • Pidgin

    How much una di take for deliver for Bonamoussadi?

Pidgin replies can be switched off per business — WazaBolt then answers Pidgin messages in English.

Your dashboard

Not just a chatbot. Your whole WhatsApp business.

Conversations, customers, orders and performance in one place — from your laptop or your phone. When automation hands a chat to you, you'll know straight away.

Good morning, MJ 👋

Here's what's happening with MJ Fashion today.

AI OnlineMJ

Conversations

124

12%from yesterday

Customers

83

8%from yesterday

Orders

17

24%from yesterday

AI Resolution

78%

6%from yesterday

Aïcha B. is now in Human Mode

Refund request — WazaBolt paused and handed the chat to your team.

Recent conversations

  • Sarah M.

    Do you have this dress in size L?

    10:24AI Online
  • Jean-Paul K.

    What are your opening hours on Sunday?

    10:12AI Online
  • Aïcha B.

    I want a refund for my order

    09:58Human Mode
  • Marie T.

    Je veux passer une commande.

    09:47AI Online

Latest orders

  • #1042 · Robe en wax · L

    15,000 XAF

    New
  • #1041 · Sac en cuir

    22,500 XAF

    Confirmed
  • #1040 · Foulard ×2

    8,000 XAF

    Delivered

Most-asked products

  • Robe en wax

    15,000 XAF

    Asked 18× today

  • Sac en cuir

    22,500 XAF

    Asked 11× today

  • Foulard imprimé

    4,000 XAF

    Asked 7× today

New customers

  • SM

    Sarah M.

    Douala
  • BN

    Brice N.

    Yaoundé
  • CE

    Clarisse E.

    Buea

Dashboard preview with example data.

Trust

Your business data belongs to you.

Your customers trust you with their messages. WazaBolt is built so you stay in control of that trust.

  • Secure authentication

    Dashboard sign-in with secure sessions. Only your team can get in.

  • Tenant-isolated data

    Every record is tied to your business. Other businesses can't see your data.

  • Protected API credentials

    WhatsApp and AI keys stay on our servers — never in the browser or in logs.

  • Human control

    You decide when automation answers. Take over, pause or hand back in one tap.

  • Business-specific knowledge

    The AI answers from your information only, and says so when it doesn't know.

Ready to stop missing customers?

Power your business on WhatsApp. Give every customer a fast, reliable answer — day and night, in their language.