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How it works

From first message to finished order

WazaBolt connects to your business WhatsApp account and turns conversations into answers, orders and loyal customers.

How it works

Live in four steps

No new app for your customers, and no technical team needed.

  1. 01

    Connect your WhatsApp

    Connect your business WhatsApp account to WazaBolt through Meta's official WhatsApp Business Platform.

  2. 02

    Add your business

    Add products, services, FAQs, prices and policies. This is the only information the AI answers from.

  3. 03

    Let WazaBolt respond

    Customers message your business as usual. WazaBolt replies in English, French or Pidgin — whichever they write in — and captures orders.

  4. 04

    Take over anytime

    Jump into any conversation from your dashboard. Automation pauses until you hand it back.

How a message travels

  1. Customer
  2. WhatsApp
  3. WazaBolt
  4. Your business
See it in action

Real answers from your real data.

Before WazaBolt replies, it checks your catalogue, stock and prices. Every answer comes from information you've given it — never guesswork.

Your team can take over this conversation at any moment.

Example conversation for illustration.

SM

Sarah M.

via WhatsApp
AI Online
Automation is replyingTake over

Automation log

  • Waiting for a message…
Always on

Your business never stops. Neither should your customer service.

WazaBolt works inside your business WhatsApp as an AI business assistant — not just a chatbot.

  • Answer

    Reply to routine questions instantly — day and night — from the information you've given WazaBolt.

    • FAQs, hours and location
    • English, French and Pidgin

  • Share

    Show products, prices and availability straight from your catalogue, right in the chat.

    • Product cards with prices
    • Verified prices only

  • Capture

    Turn “I want this” into a structured order your team can confirm and deliver.

    • Order details collected
    • Human takeover any time

  • Grow

    See what customers ask for, when they message and which conversations become orders.

    • Conversation and order analytics
    • Customer records

What WazaBolt will never do

  • — Invent a price, stock level or delivery fee
  • — Confirm a payment it hasn't seen
  • — Approve refunds or make promises for you

If it can't confirm something, it brings in your team.

Your dashboard

Not just a chatbot. Your whole WhatsApp business.

Conversations, customers, orders and performance in one place — from your laptop or your phone. When automation hands a chat to you, you'll know straight away.

Good morning, MJ 👋

Here's what's happening with MJ Fashion today.

AI OnlineMJ

Conversations

124

12%from yesterday

Customers

83

8%from yesterday

Orders

17

24%from yesterday

AI Resolution

78%

6%from yesterday

Aïcha B. is now in Human Mode

Refund request — WazaBolt paused and handed the chat to your team.

Recent conversations

  • Sarah M.

    Do you have this dress in size L?

    10:24AI Online

  • Jean-Paul K.

    What are your opening hours on Sunday?

    10:12AI Online

  • Aïcha B.

    I want a refund for my order

    09:58Human Mode

  • Marie T.

    Je veux passer une commande.

    09:47AI Online

Latest orders

  • #1042 · Robe en wax · L

    15,000 XAF

    New

  • #1041 · Sac en cuir

    22,500 XAF

    Confirmed

  • #1040 · Foulard ×2

    8,000 XAF

    Delivered

Most-asked products

  • Robe en wax

    15,000 XAF

    Asked 18× today

  • Sac en cuir

    22,500 XAF

    Asked 11× today

  • Foulard imprimé

    4,000 XAF

    Asked 7× today

New customers

  • SM

    Sarah M.

    Douala
  • BN

    Brice N.

    Yaoundé
  • CE

    Clarisse E.

    Buea

Dashboard preview with example data.

Ready to stop missing customers?

Power your business on WhatsApp. Give every customer a fast, reliable answer — day and night, in their language.

Start FreeSee How It Works